KBank - Using payments to improve customer experience
Executive Summary
KBank was established in 1945 and throughout the past 70 years, it has always strived to develop their organization and offer financial product initiatives plus excellent service delivery to match the slogan, “Towards Service Excellence”. Nium and KBank have been working together for over six years. Tawan Thammanichanon, Head of International Trade Product Management at KBank sat down with Nium to discuss joint growth, how it all started, and what’s next for the two businesses.