Kasikornbank is a leading Thai bank providing corporate, retail, and investment banking services across Southeast Asia. Founded in 1945, KBank has grown to serve 17 million customers with 27,600+ employees. It offers retail banking, corporate lending, treasury solutions, cash management, and digital financial services. Its mission: deliver excellent, sustainable financial services for individuals, SMEs, and corporates through a customer-centric platform.
The Challenge
Kasikornbank (KBank), Thailand's leading financial institution with 17 million customers, faced mounting pressure on two fronts: high cross-border payment costs and shifting customer expectations toward digital-first banking.
As fintech reshaped the market, KBank recognized that its traditional cross-border infrastructure no longer met customer needs. The COVID-19 pandemic accelerated this urgency — customers increasingly expected to move money instantly, from mobile, without friction or high fees.
The Solution
KBank needed a global payments partner with reliable network and connectivity, competitive commercial terms, and responsive support. The bank selected Nium and integrated its real-time payment infrastructure into the K PLUS mobile app, enabling customers to send money across borders instantly, with full transparency and dramatically lower costs. Nium's platform allowed KBank to launch cross-border payments without rebuilding infrastructure, moving fast and scaling efficiently.
The Results
In year one, the partnership delivered significant momentum:
- THB ฿4 billion in remittance volume processed through K PLUS in developed market corridors.
- Expanded to emerging markets: Added five new corridors — Indonesia, Korea, Malaysia, the Philippines, and Vietnam — extending KBank's reach into high-growth Asia-Pacific markets.
- Real-time, low-cost transfers: Customers can now send funds in 12 currencies to 30 countries with instant settlement, no documentation required, and substantially reduced fees.
Looking Ahead
KBank continues to expand its cross-border offerings across the Asia-Pacific region, leveraging Nium's real-time infrastructure to reach new markets and deepen digital adoption. As remittance flows accelerate across emerging Asia, KBank is positioned as the digital-first leader in the region.
