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The Covid-19 pandemic has seen a massive acceleration in the adoption of digital payments. In what McKinsey called “The Quickening,” US e-commerce penetration saw a decade’s growth in three months during the pandemic, instigating a sea change in how customers order, pay, and interact online.
In a digital-first economy, every firm that processes transactions have a financial services component as a part of its customer experience. Embedded finance provides the opportunity for companies to make this component of their customer experience as simple and engaging as possible, while increasin
When it comes to retaining and growing business, ‘stickiness’, or the ability to keep customers engaged with your service, both while using it and repeatedly over time, is essential. Customer stickiness helps you close more transactions by keeping them engaged, while an experience that keeps custome
Embedded finance has the potential to touch every part of the business landscape, as non-bank companies integrate financial services into their existing experience. Indeed, embedded finance revenues are predicted to reach $140.8 billion by 2025 In this new landscape is the implicit recognition that,
Attracting top talent requires keeping your gig workers engaged and motivated to deliver the best quality work possible. Ensuring timely, accurate and consistent payments is one of the pillars to retaining exceptional gig workers, especially in today’s competitive business environment. With more ful
The pandemic has significantly changed the way we look at things, and the way businesses view customer acquisition and retention is no exception. Across the world many companies closed stores, suffered tremendous financial losses, and a large chunk of the workforce was left unemployed due to governm
Businesses must diligently keep track of all the money inflows and outflows on a day-to-day basis; a time-intensive and complex cycle of monitoring and budgeting. The traditional accounting strategies no longer deliver the efficiency and security needed, a reason why many businesses are looking to d
Living in a digital economy, the shift away from conventional payment solutions is a change that businesses today can use to their advantage. From quick payments, reduced operating costs, and improved transparency, keeping track of money is no longer the complex process it once used to be (hint: if
Businesses must diligently keep track of all the money inflows and outflows on a day-to-day basis; a time-intensive and complex cycle of monitoring and budgeting. The traditional accounting strategies no longer deliver the efficiency and security needed, a reason why many businesses are looking to d
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