Case Study
Executive Summary
Ebury, the all-in-one platform for cross-border trade, was seeking to expand its global payout capabilities in Europe to emerging markets across Asia Pacific and Latin America. With access to Nium’s global real-time payments network spanning 220+ payout markets and 100+ currencies, Ebury can now offer comprehensive global remittance and supplier payment solutions to its SME, corporate, and institutional clients around the world.
Challenge
Ebury UK wanted to expand its cross-border payout capabilities in the Asia Pacific region, enabling its global customers to streamline new market entry and accelerate business growth beyond borders. Ebury wanted to send payments through 3 core corridors (Indonesia, Korea, Malaysia) via real-time, local wires, but 9 in total across APAC and LATAM. Emerging markets that are difficult to reach / complex.
Following its acquisition of Brazilian fintech Bexs, Ebury Bank aimed to improve its FX and cross-border payment capabilities to support foreign trade and digital business between Brazil and the world. Ebury Bank needed to find a payments infrastructure partner that could facilitate more affordable and efficient ways for its customers to send and receive money across borders.
Solution
Ebury partnered with Nium to access its global cross-border payment network, enabling:
- Access to 100+ real-time payment corridors and 220+ payout markets via a single API.
- Full transparency of interbank exchange rates and markups.
- Tailored payouts via bank accounts.
- Cost-effective transactions through local payment rails.
- 360-degree regulatory compliance, including real-time transaction monitoring and AML/CTF measures.
- Real-time payment journey updates with Nium Chronometer.
- 24/7/365 support.
Results
Ebury, powered by Nium’s network, achieved:
- Tripled payment volumes since working with Nium (2021)
- Reduced return rates to as low as 1% - almost 99% of thousands of payouts processed successfully
- 50%+ of transactions within key corridors processed in under 60 minutes
- Compared FX rate to route flows based on the best prices via Nium’s API
- Increased average payment value with higher transaction limit capabilities
- 85% increase in payment volumes and 60% increase in transaction counts in one emerging market currency (KRW)
Testimonials
"Our mission is to connect Brazilian consumers to the world using high-technology solutions like Nium, ensuring secure and effective transactions."
Luiz Henrique Didier Jr.
Executive Director, Ebury Bank, Brazil
"Partnering with Nium has enabled Ebury to expand into new payment corridors quickly, meeting the expectations of our demanding customer base."
Joe Kemsley
Head of Product Strategy, Ebury UK
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