Ebury Reduces Return Rates to As Low As 1% With Nium

How the European fintech tripled payment volumes across emerging and developed markets.

Local payments unlocked
9 key corridorsin real-time
Reduced return rates
as low as 1%across thousands of payouts
Emerging market demand
85%increase in payment volumes
BAck to Customer stories listing

Ebury, a global fintech platform operating across 160+ countries with 2,000+ employees, had built a strong position in Europe. As growth accelerated, Ebury UK wanted to scale into Asia Pacific and Latin America — specifically real-time local payment rails in three core corridors (Indonesia, Korea, Malaysia) plus nine total emerging markets across both regions.

Industry
Fintechs & financial services
,
Platforms
,
Regions
Europe
,
Global
,
Company size
2,000+ employees
Nium products used
Global FX
,
Global Payouts
,
Meet Ebury
Related insights

The Challenge

Ebury, a global fintech platform operating across 160+ countries with 2,000+ employees, had built a strong position in Europe. As growth accelerated, Ebury UK wanted to scale into Asia Pacific and Latin America — specifically real-time local payment rails in three core corridors (Indonesia, Korea, Malaysia) plus nine total emerging markets across both regions.

A second opportunity emerged with Ebury's acquisition of Brazilian fintech Bexs. Ebury Bank needed dramatically improved cross-border payment and FX capabilities to serve Brazilian businesses moving capital globally. The obstacle was fundamental: emerging markets are notoriously difficult — fragmented payment systems, complex compliance, limited correspondent banking networks.

The Solution

Ebury partnered with Nium to access a global cross-border payment network spanning 100+ real-time corridors and 220+ payout markets through a single API.

The partnership delivered full transparency of interbank FX rates and markups, tailored payouts via local bank accounts, cost-effective local payment rails, 360-degree regulatory compliance, and real-time payment tracking. Integration was seamless, giving Ebury's team confidence from day one.

Our mission is to connect Brazilian consumers to the world using high-technology solutions like Nium, ensuring secure and effective transactions.”
"
Luiz Henrique Didier Jr.
Executive Director/  Ebury

The Results

Powered by the Nium network, Ebury achieved significant scale:

  • Tripled payment volumes since partnering with Nium in 2021.
  • 99% success rate, with return rates reduced to as low as 1% across thousands of payouts.
  • Speed in key corridors (50%+ of transactions completed in under 60 minutes).
  • Emerging market growth; 85% increase in payment volumes and 60% increase in transaction counts in Korean won (KRW), demonstrating demand in high-growth emerging markets.‍
  • Higher transaction values. Increased average payment size through higher transaction limit capabilities.
The product demos gave our team a lot of confidence and the technological integration process was seamless and conclusive, reflecting a great start for the partnership.”
"
Luiz Henrique Didier Jr.
Executive Director/  Ebury

Looking Ahead

Ebury continues leveraging Nium's global network to expand into new corridors and serve growing demand from SMEs, corporates, and institutions moving capital across emerging and developed markets.

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Your next move starts here.

Talk to our team about how Nium can help you offer real-time cross-border payouts across 190+ markets — without rebuilding your existing infrastructure.