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The Role Of Private Agencies

Interest in using private agencies and innovating payment methods indicates that firms face challenges paying their international workforce and are looking for various solutions to these challenges, with many seeking a technology solution to streamline cross-border payments.
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Key Findings:

  • 48% of surveyed firms use private agencies for HR processes, such as onboarding, compliant payroll setup and offboarding, with 18% citing HR processes as the most important reason for using these agencies
  • 31% share of firms using private agencies are very much interested in payment innovations
  • A correlation exists between how firms use private agencies and the share of wages they pay to global workers

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