The value of certainty in uncertain times
New research from Celent reveals the gap between bank and corporate priorities in cross-border payments. Download the report and discover what corporates actually value most — and where banks have the real opportunity to win.
Banks and corporates don't measure cross-border payment success the same way. This gap is reshaping the competitive landscape and creating new opportunities for banks willing to evolve.
Commissioned by Nium and conducted by Celent, this independent research surveyed 210 banks and 210 corporate decision-makers across 17 markets to understand where priorities diverge — and where the real opportunity lies.
The strategic question is no longer whether cross-border payments matter, but whether banks can shift from competing on price alone to delivering the certainty corporates actually need.
What's inside:
- Why corporates are dissatisfied despite banks remaining essential partners.
- Where bank assumptions about client priorities miss the mark.
- The role of certainty in corporate payment decisions (and why it outweighs price).
- How banks can differentiate, strengthen relationships, and command premium positioning.
GUIDE UPDATE
Coming soon.
We are still preparing this guide. Talk to our team in the meantime.
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