Tap, Track, and Tailor: GPI Details for Swift Wires
Today, consumers have end-to-end visibility into the delivery journey of their packages, so why can’t we also track cross-border remittances? With Nium, we can. We provide customers end-to-end tracking of Swift wire transactions from initiation of the payment to remittance to the beneficiary.
In order to track money just like tracking packages, we are leveraging the Swift GPI messaging system to extract additional details about the status of a transaction. Global Payment Innovation (GPI) was developed in 2017 to improve the experience of making a payment via the Swift network. Since its inception, the GPI has garnered adoption by over 4000+ banks globally, underscoring its widespread reach.
Swift cross border transactions are passed to multiple correspondent banks in order to complete the payment efficiently and effectively. Given the cross-geographical nature of these transactions, the transfer typically spans a duration of a few hours to a few days before reaching the intended beneficiary. Moreover, any delays caused by issues with the downstream correspondent banks can further extend the transaction time. Consequently, both the sender and beneficiary would be interested in transaction tracking to know where the funds are at any particular instance.
There is clear merit with the enhanced tracking of Swift wires through GPI details, but how can this be tailored further to amplify the value? GPI tracking can be used as an effective substitute of MT103 Swift copy that is requested for tracing delayed transactions. As GPI details allow the users to easily track the transfers, this would make an MT103 copy redundant for the transfers that are running late. Moreover, MT103 requires coordination between sender and beneficiary banks which suggests there is always a waiting time (~7 days), effort, and costs (varies bank to bank) associated with such copy.
Our clients can leverage these GPI details to deliver value to their customers by tailoring the offering as per customers' preference. Clients can build a transaction timeline on their portals for the customers who would like to see these updates in UI or can provide these updates through texts or emails for customers preferring messages. This would enhance transparency and visibility that will limit the queries clients receive from their customers about the status of their transactions.